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TurboTax Help & Support Options

When you do your taxes with TurboTax, you never have to go it alone. We’re with you every step of the way to provide the help and guidance you need, when you need it. We offer a variety of tax help and support options — via the phone, live chat, email or over the Web — so you can choose the one that best fits your needs.

• Online Help — In addition to step-by-step guidance, TurboTax provides plain-English answers to commonly asked tax questions and helpful examples when
  you need them. Go to TurboTax Here

• Live Community — Have a question that isn’t covered by the onscreen help? You can ask questions and get live answers from tax experts and others in the TurboTax community with a single mouse click. (Included FREE with TurboTax Basic, Deluxe, Premier and Home & Business)
  

• Full-Service Technical Support — Have a TurboTax product question? You can get fast answers via email, phone or live chat from support specialists who know TurboTax inside and out. (Included FREE with TurboTax Basic, Deluxe, Premier and Home & Business)
  

• Audit Support Center — In the unlikely event you’re contacted by the IRS, we provide downloadable step-by-step guidance so you'll know exactly where you stand and how to prepare your response. We even include a printable sample letter for reference. (Included FREE with TurboTax Deluxe, Premier and Home & Business)
  

• Live Tax Advice — You can also get one-on-one, live support from highly qualified tax professionals skilled at answering questions specifically related to federal tax law.Our tax advisors are professional tax preparers and IRS-enrolled agents with extensive knowledge of tax law and return preparation. Live Tax Advice is a good option if you want to privately speak to someone one-on-one about your federal tax situation. (Additional fees apply)
  
  
• Personal Pro — Have a complex return or need even more help? Choose TurboTax Personal Pro and have a professional tax preparer answer your tax questions and complete and eFile your tax return for you.

We know doing your taxes can be a little scary. That’s why you can count on us to be there to answer your questions and give you all the help you need. And with four different versions to choose from — Basic, Deluxe, Premier and Home & Business - there’s a TurboTax tax software product that’s just for your tax situation. Choose the version that’s right for you. TurboTax Online.

 

 

Comments

[Roger Towne]

I am starting a solar electric installation on my roof of my home. The contractor is recommending I wait intil Jan. 2009 to put it into service because the Federal Tax Credit has been extended and is going to be 30% with no cap. Is this true?

[wanda Callis]

How can I download a free copy of the energy tax credit form 5695

[P L]

1. If I rent my home beginning in 2009, how can I plan so I can stay clear of paying capital gains taxes when I sell?

2. If I do sell in a few years, do I pay capital gains if I put the money toward the mortgage on our primary residence (which we purchase in 2009)?

[AngelDonor]

Hi, I just want to know the latest 2009 Car Donation Tax Guide. Please help me. I really need to know those stuff... thanks

[Jaclyn]

My husband and I purchased about $10,000 in windows and doors in May 2008 and November 2008. Then, again, we purchased about $2,000 worth of doors in January 2009.

Are there any tax credits available for the present 2008 tax season and the coming 2009 tax season that we should look out for?

[Martin Septimus]

I purchased about $1,200 in energy efficient windows in 2008. I already submitted my 2009 taxes. Is there a way to declare the $1,200 expense now?

[Lori Kim]

If I give away $100k to my son as gift money at one time, will I be sheltered under the law of $1,000,000 limit during my lifetime? or will I have to pay a gift tax when I file next year. If so, how much would that be?

[Katie]

Would we get more money back if we file jointly or single? together, we make about 54,000 annually. with a child tax credit. (3 kids)and nothing else. would we owe money back or receive more being married?

[Robert Wilkening]

If a person recieves a gift of $13,000 in 2009, will the reciepent have to pay income tax on the gift?

[BARBARA GUNTER]

I HEARD IF U ADOPT A CAT U CAN CLAIM IT ON UR 2009 TAXES. ALSO,I HAVE BEEN SOLELY TAKING CARE OF MY MOTHER SINCE FEB 2009,INCLUDING HER LIVING EXPENSES,PROVIDING A PLACE FOR HER TO LIVE BY PAYING THE RENT AND UTILITIES. CAN I CLAIM HER AS A DEPENDENT? I WAS TOLD THERE WAS A SPECIAL DEDUCTION FOR THIS.

[Myrick Lee]

Is there a tax credit for automobile repairs if you're not using your automoble for a business? Vehicle is used to travel to and from work and personal use.

[Michelle Suesz]

I have a friend who's mother is going to claim her through head of household. So how would my friend go about filing her return since she's already been claimed?

[joela.]

if i only work three month due to illness will be aqb le to file my taxes withh my two dependent

[janice garner]

I am having a hard time finding out where my tax return is the status is very different fron last year

[George Davis]

How do I file for $1292 tax credit for replacement windows, what form.

[jim copeland]

we purchased windows for our home last year when we had our taxes done we were told that because we are getting are refund on our fed return we could not recieve a credit for our windows is this true

[Elizabeth Wangstad]

Question:
I was laid off on 12/30/2009. For the first 6 months of 2010, I got the $25 federal credit each week. I have re-applied and been acceted for an additional 6 months' unemployment in the state of Minnesota. But all of a sudden, I am no longer getting the $25 weekly federal credit. What's up with this? Cannot find anyone in MN unemployment office who knows about this, and cannot find the correct (?) website to get ththis question answered. Can anyone provide any info for me? Thanks!

[Steve]

Will unemployment be taxed for the 2010 year in 2011

[sadia]

“A painter earns his livelihood by selling paintings. Will his profit be taxable under the head “Capital Gains”? If so, what if he incurs a loss in a tax year?”

[lena]

I used the energy tax credit in 2009 for a new heat pump for our home. I would like to install new windows this year. can i get a deduction for 2010?

[Jonnie]

What will the SUTA % be for the State of MIssouri in 2011

[margaret]

need help with form 4852

[joan kampling]

if i give a cash gift to my children, does any one have to pay tax on it

[Margrit Kendrick]

I bought a new air and heating unit in 2008
for $ 11000. was there a tax reduction and how can i claim it.
I have been using Turbotax for years

[cindy]

Curious about the new child tax credit changes. Heard it went from $1000 per child to $500 for this year. Is this accurate?