When you do your taxes with TurboTax, you never have to go it alone. We’re with you every step of the way to provide the help and guidance you need, when you need it. We offer a variety of tax help and support options — via the phone, live chat, email or over the Web — so you can choose the one that best fits your needs.
Online Help — In addition to step-by-step guidance, TurboTax provides answers to commonly asked tax questions and helpful examples when you need them. Go to TurboTax Here
Live Community — Have a question that isn’t covered by the onscreen help? You can ask questions and get live answers from tax experts and others in the TurboTax community with a single mouse click. (Included FREE with TurboTax Basic, Deluxe, Premier and Home & Business)
- Full-Service Technical Support — Have a TurboTax product question? You can get fast answers via email, phone or live chat from support specialists who know TurboTax inside and out. (Included FREE with TurboTax Basic, Deluxe, Premier and Home & Business)
- Audit Support Center — In the unlikely event you’re contacted by the IRS, we provide downloadable step-by-step guidance so you'll know exactly where you stand and how to prepare your response. We even include a printable sample letter for reference. (Included FREE with TurboTax Deluxe, Premier and Home & Business)
- Live Tax Advice — You can also get one-on-one, live support from highly qualified tax professionals skilled at answering questions specifically related to federal tax law.Our tax advisors are professional tax preparers and IRS-enrolled agents with extensive knowledge of tax law and return preparation. Live Tax Advice is a good option if you want to privately speak to someone one-on-one about your federal tax situation. (Additional fees apply)
- Personal Pro — Have a complex return or need even more help? Choose TurboTax Personal Pro and have a professional tax preparer answer your tax questions and complete and eFile your tax return for you.
We know doing your taxes can be a little scary. That’s why you can count on us to be there to answer your questions and give you all the help you need. And with four different versions to choose from — Basic, Deluxe, Premier and Home & Business - there’s a TurboTax tax software product that’s just for your tax situation. Choose the version that’s right for you. TurboTax